A. Tomin wrote: > my version of Entourage has been retired
I see you are using Microsoft-Entourage/10.1.0.2006 Not only are you using old software, you have not updated it. Download the 10.1.9 combo updater. (This update includes all of the improvements released in all previous Office v. X updates.) <http://www.microsoft.com/downloads/details.aspx?FamilyID=fea9fd8a-ea16-4b3c -9381-18a389d5599a&DisplayLang=en> > Here is the problem.... > > I have had the same email address for many years and used the same computer > to retrieve my mail etc. (MAC IBOOK) I was given a Mac desk top so I took > my laptop to work where is now lives. I downloaded from my original disk > the same Entourage into the new computer and have the same email address. > > What is so weird is that I get some of my email on the original computer and > some on the new computer with no duplicates and sometimes from the same > sender. > > For example, some time ago I received and email from a friend and it came > the new computer. Today I received and email from her on the old computer. > Another example, I am a member of professional listserves and I get the > emails on the old computer and the new, but they are not the same ones. > > I have fiddled with settings both computers to make sure they identical, but > when I change one it tell me I cannot receive mail at all. I'm assuming you have a POP account. If you don't know the difference, you can tell by looking at your account in the Account window. It will say POP or IMAP after the name. At least it does in Entourage 2008 and I'm pretty sure it did in Entourage X. When you access the same POP account from two different computers, you have to be careful in how you make your selections for the Account. Open your Account under Tools in the Menu bar. Click on the tab "Options" Leave a copy of each message on the server If you do not have this selected, then once one computer downloads, it will not be available for the other computer. The two sub options can also be checked to help manage what is on the server. Set time for "Delete messages from server after xx days". I have mine set to 5. You might select a bigger time as you might be away from the office for longer periods of time. This is added insurance in case I have a computer meltdown or a database problem. In addition to my backups, I have these emails on the server. Delete messages from the server after they are deleted from this computer. This keeps you from having to download again on the other computer. Especially useful for spam that you want nuked. Now that we have gone over the options, the easiest way to manage your mail, is to change from a POP to IMAP account. All messages including your sent mail is on the server. This eliminates duplicates, and you know what has been read regardless of which computer you are using. Understanding the difference between POP and IMAP: <http://www.entourage.mvps.org/glossary/pop_imap.html> How to set up an IMAP account. <http://www.entourage.mvps.org/accounts/imap.html> <http://www.microsoft.com/mac/help.mspx?target=b2e8b941-f970-4079-bb20-98cbe e718a2f1033&clr=99-2-0&parentid=80716127-a22a-4d59-9e74-27332d8a44bb1033&ep= 7&CTT=PageView&MODE=pv&locale=en-US&usid=faf6db66-b69a-4e67-abc8-b2cd9e07a28 8> -- Diane YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [EMAIL PROTECTED]
