Thanks. Despite all the efforts, there still appears to be something wrong.
With the back-up database, I can provoke a crash by adding a new contact, every
time and, from this point forward, Entourage always gives me the circular
errors (verifies OK, refuses to load).
I may have to just start with a clean slate. The messages are on an IMAP
server; the only things I need to preserve is the calander and contacts.
Regards,
- Steve
----- Original Message ----
From: Diane Ross <[email protected]>
To: YouTalk mailing list for discussion of Microsoft Entourage
<[email protected]>
Sent: Monday, January 26, 2009 5:20:55 PM
Subject: Re: Database Corruption Mystery
Nunez Steve wrote:
> he database, it says that everything is OK.
> However, when starting Entourage, I get a message "Entourage cannot access
> your data. To attempt to fix the problem, rebuild your database".
Verify is not always accurate and the error is sometimes misleading. Don't
you just love the ambiguity? :-)
Constant reminder that "Your Office database is damaged. You need to
rebuild" <http://www.entourage.mvps.org/troubleshoot/crashes.html#crash9>
> The first thing I did
> was export everything to a .rge file, so there may be hope.
If there had been corruption, Entourage would have balked at the export.
Download the export as MBOX files script and run it. This will also verify
that your messages are OK and give you an additional backup.
<http://www.entourage.mvps.org/database/export_mbox.html>
If you continue to have problems, I would export as Entourage archive (.rge)
file and import that into a new Identity. You'll have to create your
accounts, but you can option drag over the Rules and Signature files.
Details explained here:
How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)
<http://www.entourage.mvps.org/install/manual_install.html>
> Does anyone have any clues as to what might be going on here? Why does the
> database utility tell me everything OK, but Entourage not start?
Problems could be with preferences, RAM, free drive space just to start.
>Is it worth
> trying with an older backup? What about importing the .rge file into a new
> identity?
It depends on how valuable your mail is to you. The Entourage archive (.rge)
process isn't as bad or time consuming as you would think.
--
Diane
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