On 12 Feb 2009, at 12:16, gkinard wrote:

I am using Format/Character Set/Automatic. What do you think would be a
better alternative?


Automatic is fine (for well-formatted e-mails).
The problem here is that the e-mail had an unrecognizable encoding.
You can try any of the other encoding methods for this specific e-mail (trial and error0 or look at the sources of the message to see if there is any hint there,

Corentin

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