Hi Diane, is there ANY chance this corruption issue could be do to syncing from sync services to my .mac account to put it in Apple mail so I can use my iPhone?
If that might be the issue do you know of any work around? I have Sync Services checked so that Entourage over rides contacts and iCal (or how ever the bottom option reads) Just a new thought on why things are being weird. It sounds like my situation is not an easy fix and I am wondering 'how come" and assume Apple does not like people using Entourage ;-) -Lorene On Thu, May 28, 2009 at 7:34 PM, Diane Ross <[email protected]> wrote: > "/Library/Preferences/com.microsoft.entourage.database_daemon.plist" > > > All things worked smoothly for 3 days. Today, in the middle of my work > day, > > I got a message to close and rebuild. I verified and it did confirm there > > was an issue and I rebuilt. Upon verifying it again it says it is running > > correctly but will not open due to corruption. > > > <insert bad words here> > > > Is there anything I am missing that I should be doing? Might this be a > > corrupt font issue? Shoud I reinstall teh update to Office 08 again? > > I don't think a font or bad install would cause database corruption. > > > On a side note I am still unable to locate the preference... > > > > /Users/UserName/Library/Preferences/com.microsoft.DatabaseUtility.plist > > I can't find it either. This must be one of the changes that has not been > verified. > > I checked around and found this file we can try deleting: (note this is the > root Library) > > "/Library/Preferences/com.microsoft.entourage.database_daemon.plist" > > Let's look at all the options that could cause this. > > 1) corrupt database > 2) corrupt preferences or some other conflict in User's folder > 3) bad RAM can cause weird problems > 4) hardware problems > > I like to do the easiest things first.... > > Do you have an external drive that has a clone of your drive so you could > boot from it to eliminate your HD? > > Did you apply the Apple combo updater? > > I would normally not advise doing an "Archive & Install" until you go > through all the following, but in your case, you might just start with this > if the combo does not help. It's not that bad. The last time I had to do > this I only had to install my Microsoft keyboard software again. It's a lot > easier than working several days in a new User. > > You've done the new Identity bit. Next step would be to eliminate your > User's folder. Drag your Main Identity to Shared. Create a new Identity in > System Preferences and open Entourage in the new Identity. This will create > a new Microsoft User Data folder. Quit Entourage. Drag (it actually copies) > your main Identity to the new Microsoft User Data folder. It will overwrite > the new one unless you rename one. You might consider dragging over your > entire Documents folder so you can work in the new User. If not, then fast > user switching will make it somewhat easier to test. > > If it works in the new User, then it is in your User's folder. > > If you have problems in the new User, you could try a new blank Identity > and > see if that works. I would only import my contacts and no messages. You can > Option-drag over rules, sigs and Mailing List Manager files. If this fails > then it's at the base level of the OS. This is when I would normally advise > an "Archive & Install". > > You've got a difficult problem! Sorry about that. Make frequent backups so > if things go belly up you will have something that opens. > -- > Diane > > > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [email protected] > -- ****************** Lorene S Romero, CTA, ACC Sharp Tongued Consulting, Owner Cruise and Travel Services [email protected] (707) 481-7692 cell <http://www.sharptonguedconsulting.com> Here to help make your vacation dreams come true YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected]
