On 8/17/09 5:08 AM, "Len Levin" <[email protected]> wrote:
> The gotcha is the same emails, to a different user in the same company is > not having any problems with the emails. Testing in a new User will quickly tell you if the problem is system wide or if it¹s your User¹s folder that contains the problem. Drag a few test messages to the Shared folder. Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching. Open Entourage..you don't need to enter account info...cancel out Drag from Shared the test messages and open in Entourage. If they work in the new User, this indicates the problem is in the User's folder. Try this fix: Quit Entourage. Delete these files in Users/[YourUserName]/Library/Caches. Restart Entourage. com.microsoft.browserfont.cache tasmanbrowser.cache If the above does not work, check for corrupt font caches. These can easily be cleared from the system with Font Finagler. Download and run the application. First click the "Inspect Font Cache Files" button, then the "Clean Font Cache Files" button. You must then restart your Mac. Other utilities that can clear your font caches are Cocktail, FontNuke and OnyX. -- Diane -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
