Thank you so much for your reply. Have tried all your suggestions except the new hotmail a/c but still can't get Entourage send/receive to work. Do I need to change anything on my netwoork set up??? -- Helena
--------- Original Message -------- From: YouTalk mailing list for discussion of Microsoft Entourage <[email protected]> To: Entourage Help Page mailing list <[email protected]> Subject: Re: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up to mobile wireless broadband Date: 22/08/2009 14:05 > > > From: helena voss <[email protected]> > > Date: Sat, 22 Aug 2009 09:35:37 +1000 > > > > Hello there. I have just yesterday installed a wireless broadband > > modem supplied by Dodo for my Mac OSX 10.4.6 computer which I > > purchased 5 years ago. Previously I had only a dial up internet > > service as I live in an area that does not yet have broad band access > > I cannot get it to deliver my mail via Entourage and am only able to > > access my emails via the dodo site and Safari. The technical support > > people at dodo have tried to help but so far nothing has worked and > > send and receive on Entourage just does not deliver telling me my > > conection has failed. Can anyone tell me what I need to do to enable > > me to get my emails via Entourage with the woreless broadband > > connection. > > Hi Helena! > > Do your settings in Entourage match those recommended by dodo.com.au as > shown here <http://www.dodo.com.au/members/support/emailSettings.aspx>? For > both your incoming mail server and outgoing mail server, you should have all > the "advanced options" unchecked. > > You'll find your settings in Tools --> Accounts --> <your dodo.com.au > account>. You'll find the "advanced options" by clicking the buttons beneath > the server information in your settings. > > Are you able to set up a completely different account such as a free Hotmail > account > <http://blog.entourage.mvps.org/2009/02/setup_windows_live_hotmail_in_entour > age.html>? This will give us an idea of whether or not the problem is with > dodo.com.au or your computer. > > -- > > bill > > Entourage Help Page <http://entourage.mvps.org/> > Entourage Help Blog <http://blog.entourage.mvps.org/> > YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk> > Twitter: follow <http://twitter.com/meck> > > > -- > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [email protected], [email protected] > To unsubscribe: mailto:[email protected]?subject=unsubscribe > > > > > ________________________________________________ This message was sent using Dodo Webmail - www.dodo.com.au -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
