There have been several odd reports that were fixed by re-instlling Office
and/or Snow Leopard, but let's do a test first.

Testing in a new User will quickly tell you if the problem is system wide or
if it¹s your User¹s folder that contains the problem.

Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching. Test Office there by
creating an event with a reminder for a couple of minutes. No need to setup
account info for this test. If it works there, then the problem is in your
User's folder. If it does not then we need to look to your base files.

You can install Snow Leopard over itself like a combo. I would try that
first. If it still fails then you need to remove Office and reinstall

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>

Let me know what you find.
-- 
Diane 


On 10/29/09 8:37 AM, "Virzi, Robert A" <[email protected]>
wrote:

> Using Entourage EWS on Snow Leopard.  My calendar events are no longer popping
> up to alert me of meetings, and no sound either.  I¹ve seen reports of no
> sound ( 
> http://blog.entourage.mvps.org/2008/01/alert_sounds_in_entourage_2008_break_on
> _leopard.html ) but nothing about the lack of a visual pop up.  I¹ve turned
> Office Reminders on and off, quit and restarted, not able to get the reminders
> working consistently.
> 
> Tried using My Day as a fix, but this is not able to give audible alarms, as
> far as I can see.
> 
> Is this a known problem?  Any fixes?  I need to have reminders working
> reliably.
> 
> ---------------------------------------------
> Bob Virzi
> 
> 
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