Diane (and all)-
This is not really an option.  I restarted my mac, and now alerts are
working fine.  Over time, they will just stop working, usually causing me to
miss some appointments.  If I create a New User, I am sure they will be fine
initially, but I can't live in this New User long enough to see if the
problem reappears.

I am guessing that since a reboot fixes it temporarily, it is a system
issue.  Just quitting and restarting Entourage does not fix it.

I will try the SL reinstall when I get a chance to see if that helps.  I
have also turned off sent mail, no mail, and mail error sounds as one
article suggested to see if that helps.  If I find a solution, I will post a
follow up.              -Bob


On 10/29/09 4:07 PM, "Diane Ross" <[email protected]> wrote:

> There have been several odd reports that were fixed by re-instlling Office
> and/or Snow Leopard, but let's do a test first.
> 
> Testing in a new User will quickly tell you if the problem is system wide or
> if it¹s your User¹s folder that contains the problem.
> 
> Go to System Preferences --> Create a New User in Accounts. Switch to the
> New User by logging out/in or use Fast User Switching. Test Office there by
> creating an event with a reminder for a couple of minutes. No need to setup
> account info for this test. If it works there, then the problem is in your
> User's folder. If it does not then we need to look to your base files.
> 
> You can install Snow Leopard over itself like a combo. I would try that
> first. If it still fails then you need to remove Office and reinstall
> 
> Steps to re-install Office
> 
> <http://www.entourage.mvps.org/install/reinstall_steps.html>
> 
> Let me know what you find.



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