((( This posting contains a workaround ))) I did not receive a response to my 25-Nov-09 posting on how to replace a defective or suspect Office 2009 Microsoft Database Utility; nor did anyone indicate success in using the Time Machine "Restore" option to replace the Entourage Database. I can only assume it will not work.
I read Diane's excellent article on how to backup using SuperDuper. <http://blog.entourage.mvps.org/2009/04/backup_entourage_with_superduper.htm l> and leaned a few new (to me) tips; however, it is still not clear that you can replace only the Entourage Database using SuperDuper and have Entourage recognize the replaced Database. The SuperDuper help file says drag copy but one (very bad) experience was Entourage would not recognize a drag copied Database file. The following is how I got around the problem of the Microsoft Database Utility hanging and not finishing its job. First, as a belt and suspenders action I used the OS X right-click "Compress" option to zip my Entourage Database. This took a few minutes. I then did a fresh SuperDuper backup. This gave me two RESTORE options, if I messed up the picky Entourage Database file I then ran the Microsoft Database Utility using the rebuild option. It did its thing but failed to finish (again) in Step 5/5 again and I had to use the OS X Force Quit to exit. Force Quit said "Microsoft Database Utility (not responding)" that usually means an application hang. I then went to my Office 2008 Identities folder and noted the Database Utility did in fact create a new compacted database (Step 4); however, it failed (Step 5) to make it the active database. I moved the active Database to the trash can and changed the filename of the compacted database to Database. I then had a hell-of-time trashing the Database until I changed the filename to Old-Database. Once trashed, I opened Entourage and it finally found and recognized and the compacted version and has been working perfect! All mail is present and accounted for and I did not have to use the zipped backup version. I still would like to know how to get the Microsoft Database Utility to FINISH (Step 5 of 5) the job. Thanks for reading this way too long discussion. Dick On 11/25/09 12:56 PM, "Richard Kriss" <[email protected]> wrote: > First, I am not having any trouble with Entourage 12.2.3; however, I > have a defective version of the Office 2008 Microsoft Database Utility > date September 7, 2009. By defective it mean it runs but cannot > finish anything it starts. > > For example, this morning I booted Entourage with the option key > depressed and ask the Database Utility to Compact the database. It > did its thing then hung on the last step with the spinning disc. The > only way I could escape the freeze was to use the OS X Force Quit > that said the Microsoft Database Utility was NOT RESPONDING. It > seems to have a hard time writing the file to finish. > > Entourage still works using the Database in my Office 2008 Identities > folder. There is a newly created compacted Database (Rebuild) that > does nothing but take up hard drive space. > > I would like to install fresh version or trash it .plist associated with > the Database Utility. Something is not correct and I want to fix it > before it is really needed. > > I tied moving my primary Database from the folder hoping Entourage > would start from the Database (Rebuild) but that did not work. > Entourage found the Database on my desktop and ignored the > Database (Rebuild). > > Any help on what I need to do update and/or replace the Office 2008 > Microsoft Database Utility will be appreciated. It us useless until it > can finish what it starts. > > Dick > > -- > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [email protected], [email protected] > To unsubscribe: mailto:[email protected]?subject=unsubscribe -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
