On 3/31/10 6:12 AM, "[email protected]" <[email protected]>
wrote:

>I just signed up for "yout...@entourage" to get some questions answered.
>I don't know whether responding to this email I just received is the
>protocol, but I'll pose my questions just in case it is the right format:
>TOO THE PROPER

Welcome to YouTalk!

It's best to create a new email addressed to Youtalk list. Some email
clients will group a message with the subject that you replied to and not
start a new thread.

> 
>    € My wife has a rebuilt MacBook I just bought that is loaded with
>Office 2008, a ton of programs neither of us will ever use, and 500 GB on
>the HD, half of which is free. The problem with Entourage is when she
>opens it up, the "beach ball" starts spinning, and she has to wait an
>inordinately long time to do anything. Why does this happen? And what is
>the fix?

If you hold down the Shift key when you launch Entourage  does the problem
go away?
Do you know if Entourage is updated? What version of Office?

Often when you buy a computer with loaded software from an individual,
it's best to start by installing everything new. Did they give you the Cds
for Office?

> 
>    € I have a iMac G5 that crashed. A local computer repair outfit that
>was recommended by Apple - the "genius Bar" thought it was a capacitor
>problem better fixed by a third source - offered to download the HD so I
>could save some info. So I have the HD, but is it possible to recover my
>address book, and related info, from Entourage, or did that simply burn
>with the crash?

You would have to be able to mount the hd to recover the info. See this
article to get started.

Restore single item from backup
<http://blog.entourage.mvps.org/2009/02/restore_single_item_from_backup.htm
l>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp> 
 


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