On 2/1/11 9:38 PM, "William Smith" <[email protected]> wrote:
>On 2/1/11 4:15 PM, "Nee, Andrew (NIH/NIDCD) [C]" <[email protected]> >wrote: > >>The problem in short: When the user sends a secure email (digital >>signature also attached), a prompt for an admin's username and password >>appears in order to open the system keychain and so to send the email. >> >>[snip] >> >>I've seen this once before with another user, and to resolve the issue I >>had to strip out the user's keychain and start from scratch, which I'd >>rather not do again. > >Depending on what passwords the use stores in his keychain, removing his >~/Library/Keychains/login.keychain file may not be such as big deal. You >can safely test whether or not this will resolve the problem simply by >moving it to the user's Desktop, logging out/in and testing Entourage. > >How was the user's certificate installed and who installed it? Did the >user himself download it and place it into his own keychain store? Sounds >like ownership of his keychain.login file may have been given someone >else. > >Hope this helps! > >-- > >William Smith Thanks for the assistance William. Though I was going to try your suggestion, I first tried getting rid of some private keys (the ones that appear to have random numbers) in the system keychain, as well as Microsoft Intermediate Entities and MS Intermediate Certificates (which repopulated after I had to re-install the PKI certs for the user, and then it appeared to have worked. But now my issue is with the guy's digital signature, which is a separate issue that I hope our security guys can handle. Andrew -- YouTalk mailing list List information: http://www.entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
