Hi Vishnu,

to give you "good" tip, it would ne nice to know the full usecase from 
users perspective.

It would also be fine to know hat it the mechanism/rule for  ticket auto 
assignment (random?).


Am Donnerstag, 7. September 2017 11:18:35 UTC+2 schrieb Vishnu S:
> Hi there,
> We'd like to build a simple ticket auto assignment plugin for Zammad. Is 
> there any starting point for this? How do we go about writing a plugin?

Open Source as Download https://zammad.org || Easy to use as SaaS 
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