I managed to solve it. It was only the protocol that was not configured within the application.
Thank you for your help. Em quarta-feira, 18 de outubro de 2017 12:55:19 UTC-2, Guilherme Corrêa escreveu: > > Hello guys, > > How do I configure access to Zammad from other hosts? > I want to access it INTERNALLY at http://support.xyz.com.br for example > or via an internal ip. > The system will not have public access > Listing this address in the zammad.conf file does not work. I can only > access it from the local host. > > What can I be doing wrong? > > Ps: This address I'm trying to access does not have any DNS configuration. > > My zammad.config looks like this: > > https://user-images.githubusercontent.com/19538568/31722871-fe7c041a-b3fb-11e7-86d3-3878fe47d2b2.png > > > <https://lh3.googleusercontent.com/-J7Oi52TGSv0/WedrO4aP5KI/AAAAAAAADsk/KSylvPp71msrLrl9iSjfpwCEPxcgDg74QCLcBGAs/s1600/31722871-fe7c041a-b3fb-11e7-86d3-3878fe47d2b2.png> > > -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to zammad-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/3af70906-7932-4957-983a-1059ec6b0e37%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.