Hi Brandon,
The problem is some bit of software loaded on the machine contains a
non-ascii character. You should have the changes to support this in
version 2216. Was the device previously loaded by an earlier version,
or is the the first load? If it was previously loaded, try to remove
the device and add it again.
-Eric
Brandon Parker wrote:
This error returns when the device loader run zen.zenmodeler
STATUS
Traceback (most recent call last): File
"/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 54, in
processClient changed = self._applyDataMap(device, datamap) File
"/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 95, in
_applyDataMap changed = self._updateRelationship(tobj, datamap) File
"/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 129, in
_updateRelationship self._createRelObject(device, objmap, rname) File
"/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 205, in
_createRelObject self._updateObject(remoteObj, objmap) File
"/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 170, in
_updateObject setter(value) File
"/usr/local/zenoss/Products/ZenModel/Software.py", line 125, in
setProductKey prodobj = manufs.createSoftwareProduct(prodKey) File
"/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 157, in
createSoftwareProduct return self._getProduct(prodName, manufacturer,
SoftwareClass, **kwargs) File
"/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 163, in
_getProduct prod = self.findProduct(prodName) File
"/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 141, in
findProduct brains = cat({'productKeys': query}) File
"usr/local/zenoss/lib/python/Products/ZCatalog/ZCatalog.py", line 690, in
searchResults File
"usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 733, in
searchResults File
"usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 476, in
search File
"usr/local/zenoss/lib/python/Products/PluginIndexes/common/UnIndex.py",
line
393, in _apply_index UnicodeDecodeError: 'ascii' codec can't decode byte
0x96 in position 27: ordinal not in range(128)
COLLECTION LOG
The server it is running agaist is a Win 2k3 Outlook server, HP DL380
G3. I
have succesfully loaded other HP DL380G3, G4 Win2k3 servers with this
build. Multiple runs against this server produce this result, even after
reboot.
Brandon
------------------------------------------------------------------------
_______________________________________________
zenoss-users mailing list
[email protected]
http://lists.zenoss.org/mailman/listinfo/zenoss-users
_______________________________________________
zenoss-users mailing list
[email protected]
http://lists.zenoss.org/mailman/listinfo/zenoss-users
