Hey Denny,

You can disable SNMP monitoring for the device. But let's see if we can figure out the problem.

Is the community string for this device correctly set?

Several months ago, Zenoss had a problem if a device sent back the SNMP data from a different IP address than the GET request for the data. That's fixed in one of the patches to twistedsnmp. If this did not patch correctly, you will still have that problem. If the switch is on a different LAN, some device in the middle might be truncating packets. A large switch has lots of data to monitor, and so the responses might be getting corrupted.

So... how to diagnose this?

If we strace zenperfsnmp we can watch it talk to the switch and see what is coming back:

strace -s 1000 zenperfsnmp run -v 10 -d my-cisco-pix-515-device 2>/tmp/trace

Take a look at /tmp/trace. You will see a bunch of sendto() calls with the router's IP address.

If you don't see any recvfrom() calls, your community string is bad, or there's a communications problem. If you see recvfrom() and the IP address is different, twistedsnmp isn't patched properly.
If you see recvfrom() with the proper IP, the packet was probably trashed.

You can reduce the size of data in each SNMP request by changing

   MAX_OIDS_PER_REQUEST = 40

in $ZENHOME/Products/ZenRRD/zenperfsnmp.py. Let me know what you find, or if you need additional help.

-Eric

Denny Parker wrote:
Im getting a lot of
snmp agent down on device XXXXX Events.

For Example Cisco PIX 515 has given over 3000 of these events over the
weekend.

It appears to affect some Windows Servers, our switches, and Mainly our
Cisco 515 Firewall.

Anyone offer a clue to what I can do to stop these SNMP apparently going
down every other minute. :/

Denny Parker, Technical Support Officer
Technical Services Department
YHA (England & Wales) Ltd
Trevelyan House, Dimple Road
Matlock, Derbyshire, DE4 3YH

Telephone: 01629 592693 / 592666 | Mobile: 07712 881732 | Facsimile:
01629 592665
Email: [EMAIL PROTECTED] | www: http://www.yha.org.uk | Company
Number 282555 | Registered Charity Number 306122


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