thanks eric.

--
Joel M. Mandapat

Chikka Asia, Inc.
3104-B, East Tektite Towers,
Philippine Stock Exchange Center
Exchange Road, Ortigas
Pasig City, Philippines
Mobile: +63.916.571.3711
Tel: +632.631.6166 local 145
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AN ISO 9001:2000; ISO 15000:2002; ISO 17799:2002 CERTIFIED COMPANY; A CMMi Maturity level 5 Organization.

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From: Eric Newton [mailto:[EMAIL PROTECTED]
To: General discussion of using zenoss system [mailto:[EMAIL PROTECTED]
Sent: Fri, 15 Sep 2006 21:00:30 +0800
Subject: Re: [zenoss-users] zenstatus error

Hey Joel,

This symptom also points to an inconsistent build. Did you re-install
after my message on 9/13? You need to have at least 500M of RAM on the
Zenoss machine for all the XML data to load properly. If you have less
than that, you may get an inconsistent build.

-Eric

Joel Mandapat wrote:
> hi all,
> im getting this on my dashboard.
> although zenstatus is up and running.
> Devices <http://zenoss.chikka.ph:8080/zport/dmd/Devices/viewEvents/>
> with Events (Severity >= Error)
> Name Acked By Critical Error
> zenoss.myorg.ph
> 0/0 1/1
>
> Zenoss Infrastructure Issues
> <http://zenoss.chikka.ph:8080/zport/dmd/zport/dmd/Reports/Event%20Reports/All%20Heartbeats>
>
> Device Component Seconds
> zenoss.myorg.ph zenstatus 169835
>
>
>
> checked the zenstatus.log
> and found this out:
>
> 2006-09-15 16:29:34 ERROR zen.ZenStatus: unknown exception in main loop
> Traceback (most recent call last):
> File "/usr/local/zenoss/Products/ZenStatus/zenstatus.py", line 117,
> in mainLoop
> self.cycleLoop()
> File "/usr/local/zenoss/Products/ZenStatus/zenstatus.py", line 49, in
> cycleLoop
> self.startTests()
> File "/usr/local/zenoss/Products/ZenStatus/zenstatus.py", line 65, in
> startTests
> while self.nextService() and self.count < self.options.parallel: pass
> File "/usr/local/zenoss/Products/ZenStatus/zenstatus.py", line 71, in
> nextService
> svc = self.svcgen.next()
> File "/usr/local/zenoss/Products/ZenModel/DeviceClass.py", line 373,
> in getSubComponents
> yield self.unrestrictedTraverse(b.getPrimaryId)
> File "usr/local/zenoss/lib/python/OFS/Traversable.py", line 221, in
> unrestrictedTraverse
> next=obj[name]
> File "usr/local/zenoss/lib/python/OFS/ObjectManager.py", line 713, in
> __getitem__
> raise KeyError, key
> KeyError: 'Linux'
>
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> zenoss-users mailing list
> [email protected]
> http://lists.zenoss.org/mailman/listinfo/zenoss-users

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