I have recently installed Zenoss version 1.0.2 on Ubuntu 6.06 LTS and did not 
appear to have any trouble.  I have successfully configured users and devices.  
Under the user config I have set the smtp host to a remote smtp server and have 
successfully sent test messages.  I have configured a user as an administrator 
of a small number of objects/devices for testing purposes.  I have configured a 
postgresql service monitor for one of these devices.  Things are going good at 
this point.  I block access to postgresql and a critical event is generated as 
it should be.  The trouble comes when I try to set up email alerting.  I have 
created an alerting rule called "Service Down".  This rule has been configured 
in the following manner:

Delay (secs) = 0
Enabled = True          
Action = email
Address (optional) = <[EMAIL PROTECTED]>        

Where
Production State = Production                   
Severity >= Error
Event State = New

I realize that the email address is optional and have tried with an without an 
address here.

At this point I think I have configured everything needed for email alerting.  
I force the postgresql event again and wait for an email that never appears.

I have thoroughly searched the mailing list archives along with the general 
internet looking for an answer.  The first results pointed me to the 
zenactions.conf file.  After looking at my Zenoss config files it appears they 
are all empty.  Unfortunately the conf.example files are empty also.  I have 
looked through the Zenoss log files for any reference to email and found 
nothing.

I am extremely impressed with Zenoss and would like nothing more than to get 
the alerting lined out.  Are there any suggestions on additional places to look 
or configuration changes that I should make?

Thank you,

John Williams


-------------
John W Williams - [EMAIL PROTECTED]
Security Analyst
Werner Enterprises
(402) 894-3174 Office


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