Sounds great, then! I'm actually evaluating both, Nagios and Zenoss, and dependancies are a priority. I'll have to monitor as well a "home made application" that will be the main priority for the business here. I've been asked to think "user first". So all technical messages will go to level 3 support and the HelpDesk should receive strictly "which users are affected, where they are located and what they can't do". So, users will know what's not available for them "to do". At the same time, I have to be able to send another email to level 3 for them to take care of the problem(s).
So, if I understand clearly, as I'm still trying to figure out "how to do it", it "per user (ou group)" and it will be related to the events? Do you have a basic "how to" that I could rely on to build mines? Thanks, Bruno ------------------------ Bruno Grenier -------------------- m2f -------------------- Read this topic online here: http://community.zenoss.com/forums/viewtopic.php?p=9071#9071 -------------------- m2f -------------------- _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
