If you mean by e-mail, the basic way to do it that I see (and this is somewhat of a cluge so others feel free to respond) would be to have several alerts defined in the user e-mail alerts section, each one matching on the same event, but with a different "secondary e-mail address" that would point to the relevant mailing list. Also you could customize the message there as well.

--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University



brunogrenier wrote:
Sounds great, then! I'm actually evaluating both, Nagios and Zenoss, and dependancies are a priority. I'll have to 
monitor as well a "home made application" that will be the main priority for the business here. I've been 
asked to think "user first". So all technical messages will go to level 3 support and the HelpDesk should 
receive strictly "which users are affected, where they are located and what they can't do". So, users will 
know what's not available for them "to do". At the same time, I have to be able to send another email to 
level 3 for them to take care of the problem(s).

So, if I understand clearly, as I'm still trying to figure out "how to do it", it 
"per user (ou group)" and it will be related to the events?

Do you have a basic "how to" that I could rely on to build mines?

Thanks,
Bruno

------------------------
 Bruno Grenier




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