On my Zenoss 2.1.0 VM appliance I am seeing the errors below on a small number
of specific devices, the error doesn't change (except for the number) for each
device.
Note that I can manually navigate to the os tab by adding /os to the url, so
other pages for this device work.
I have found other references to similar errors, in particular suggesting that
I delete the zope cache. I have deleted both the Zope and Zenhub cache files
and restarted. But this hasn't made any difference.
Any suggestions.
Errors:
Type: TypeError
Value: unhashable type
Traceback (innermost last):
* Module ZPublisher.Publish, line 114, in publish
* Module ZPublisher.mapply, line 88, in mapply
* Module ZPublisher.Publish, line 40, in call_object
* Module Products.ZenModel.ZenModelBase, line 66, in __call__
* Module Shared.DC.Scripts.Bindings, line 311, in __call__
* Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec
* Module Products.CMFCore.FSPageTemplate, line 195, in _exec
* Module Products.CMFCore.FSPageTemplate, line 134, in pt_render
* Module Products.PageTemplates.PageTemplate, line 104, in pt_render
<FSPageTemplate at /zport/deviceStatus used for
/zport/dmd/Devices/Network/Router/SonicWALL/Comp/devices/SonicWALL 4060>
* Module TAL.TALInterpreter, line 206, in __call__
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 690, in do_defineMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 477, in do_setLocal_tal
* Module Products.PageTemplates.TALES, line 221, in evaluate
URL: file:ZenModel/skins/zenmodel/deviceStatus.pt
Line 76, Column 12
Expression: standard:'here/getDeviceComponentEventSummary'
Names:
{'container': <ZentinelPortal at /zport>,
'context': <Device at
/zport/dmd/Devices/Network/Router/SonicWALL/Comp/devices/SonicWALL 4060>,
'default': <Products.PageTemplates.TALES.Default instance at 0xb7236a0c>,
'here': <Device at
/zport/dmd/Devices/Network/Router/SonicWALL/Comp/devices/SonicWALL 4060>,
'loop': <Products.PageTemplates.TALES.SafeMapping object at 0xb271284c>,
'modules': <Products.PageTemplates.ZRPythonExpr._SecureModuleImporter
instance at 0xb723aa6c>,
'nothing': None,
'options': {'args': ()},
'repeat': <Products.PageTemplates.TALES.SafeMapping object at
0xb271284c>,
'request': <HTTPRequest,
URL=http://49.4.20.1:8080/zport/dmd/Devices/Network/Router/SonicWALL/Comp/devices/InterXion%20SonicWALL%204060>,
'root': <Application at >,
'template': <FSPageTemplate at /zport/deviceStatus used for
/zport/dmd/Devices/Network/Router/SonicWALL/Comp/devices/SonicWALL 4060>,
'traverse_subpath': [],
'user': admin}
* Module Products.PageTemplates.Expressions, line 185, in __call__
* Module Products.PageTemplates.Expressions, line 180, in _eval
* Module Products.PageTemplates.Expressions, line 85, in render
* Module Products.ZenModel.Device, line 1758, in
getDeviceComponentEventSummary
* Module Products.ZenEvents.EventManagerBase, line 663, in
getDeviceComponentEventSummary
TypeError: unhashable type
-------------------------------------------------------------------------------
Type: KeyError
Value: -354672014
Traceback (innermost last):
* Module ZPublisher.Publish, line 114, in publish
* Module ZPublisher.mapply, line 88, in mapply
* Module ZPublisher.Publish, line 40, in call_object
* Module Products.ZenModel.ZenModelBase, line 66, in __call__
* Module Shared.DC.Scripts.Bindings, line 311, in __call__
* Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec
* Module Products.CMFCore.FSPageTemplate, line 195, in _exec
* Module Products.CMFCore.FSPageTemplate, line 134, in pt_render
* Module Products.PageTemplates.PageTemplate, line 104, in pt_render
<FSPageTemplate at /zport/deviceStatus used for
/zport/dmd/Devices/Server/Windows/Comp/devices/Server.comp.local>
* Module TAL.TALInterpreter, line 206, in __call__
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 690, in do_defineMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 711, in do_useMacro
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 734, in do_defineSlot
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 426, in do_optTag_tal
* Module TAL.TALInterpreter, line 411, in do_optTag
* Module TAL.TALInterpreter, line 406, in no_tag
* Module TAL.TALInterpreter, line 250, in interpret
* Module TAL.TALInterpreter, line 477, in do_setLocal_tal
* Module Products.PageTemplates.TALES, line 221, in evaluate
URL: file:ZenModel/skins/zenmodel/deviceStatus.pt
Line 76, Column 12
Expression: standard:'here/getDeviceComponentEventSummary'
Names:
{'container': <ZentinelPortal at /zport>,
'context': <Device at
/zport/dmd/Devices/Server/Windows/Comp/devices/Server.comp.local>,
'default': <Products.PageTemplates.TALES.Default instance at 0xb7236a0c>,
'here': <Device at
/zport/dmd/Devices/Server/Windows/Comp/devices/Server.comp.local>,
'loop': <Products.PageTemplates.TALES.SafeMapping object at 0xb32e068c>,
'modules': <Products.PageTemplates.ZRPythonExpr._SecureModuleImporter
instance at 0xb723aa6c>,
'nothing': None,
'options': {'args': ()},
'repeat': <Products.PageTemplates.TALES.SafeMapping object at
0xb32e068c>,
'request': <HTTPRequest,
URL=http://49.4.20.1:8080/zport/dmd/Devices/Server/Windows/Comp/devices/Server.comp.local>,
'root': <Application at >,
'template': <FSPageTemplate at /zport/deviceStatus used for
/zport/dmd/Devices/Server/Windows/Comp/devices/Server.comp.local>,
'traverse_subpath': [],
'user': admin}
* Module Products.PageTemplates.Expressions, line 185, in __call__
* Module Products.PageTemplates.Expressions, line 180, in _eval
* Module Products.PageTemplates.Expressions, line 85, in render
* Module Products.ZenModel.Device, line 1758, in
getDeviceComponentEventSummary
* Module Products.ZenEvents.EventManagerBase, line 639, in
getDeviceComponentEventSummary
* Module Products.ZCatalog.Lazy, line 158, in __getitem__
* Module Products.ZCatalog.Catalog, line 127, in __getitem__
KeyError: -354672014
-------------------- m2f --------------------
Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=12271#12271
-------------------- m2f --------------------
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