The rpm lays down files on the filesystem, but a lot of the actual installation 
and configuration steps are done by the /etc/init.d/zenoss script when it 
detects that it is running for the first time.  One of these steps is setting 
up Zope, which creates the zopectl and zeoctl scripts in $ZENHOME/bin.  If 
something goes wrong during these setup steps it can leave you with a partially 
installed Zenoss.  Sounds like this is what's happening to some of you.  I can 
think of a couple things that might cause this. 

 * Running /etc/init.d/zenoss as the zenoss user rather than the root user 
right after the rpm install.  Really the zenoss script should detect this 
situation and give an error.  I've created a ticket to implement this check: 
http://dev.zenoss.org/trac/ticket/3127

 * Having a non-blank mysql root password.  The rpm install instructions assume 
that you have just installed mysql and therefore have a blank password.  
/etc/init.d/zenoss fails badly if this is not the case.  If you need to you can 
work around this by greping $ZENHOME/bin for MYSQLROOTPASSWD and setting it 
correctly in the 4 or so files it appears in.  Obviously this should be better 
documented: http://dev.zenoss.org/trac/ticket/3128

If neither of these situations applies or fixes your problems then the output 
from your first run of /etc/init.d/zenoss might help us track down the cause.

-jason




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=19594#19594

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