I'm sure you have all seen me around here posting various questions, bug 
reports, and answers to some common questions. Unfortunately its time to throw 
in the towel and move on.

Zenoss has been a real eye opening to the lack of decent NMS software these 
days. After using other tools and products Zenoss felt like a breath of fresh 
air. 

Actually being able to easily modify the source and add new functionality was 
really cool. The various methods to externally access and update data were just 
phenomenal. Zendmd was an absolute godsend when I first figured out how it 
worked and how powerful it was.

After all this time I've gained quite a bit of knowledge around the product and 
developed quite a bit of my own tools and plugins to get things done around 
here using Zenoss. Due to my forum help and suggestions they labeled me a "Zen 
Master" and are sending me a jacket and stickers.

The whole concept is really great. The implementation really is not stable 
enough to be considered production. It comes close but still has too many 
"gotchas" and unreported failures. Many of the problems I encountered were 
minor, some large. The point is that they got the idea right this time. Now if 
it only worked like it was designed then this thing would be inside every 
company.

Sadly my company decided to abandon its efforts with Zenoss after some critical 
failures. To us its not worth my time to baby sit Zenoss day after day even 
though I was able to keep visible failures to an absolute minimum.

Perhaps it was my own mistake for trusting that the ping checks being such a 
basic fundamental monitoring need, would actually work right and alert when a 
true failure was detected. In reality that was not the case and after falsely 
paging half our companies on call staff half way around the world at 2am for no 
reason they decided not to place any more $$$ into the solution or my time.

Just a fair warning for others if you've got Zenoss setup to page other 
people/groups/teams/locations. Some day it might decide that 500 devices are 
down even though the latency was only 4ms as pinged from the same box. Zenping 
really freaked out and reported almost everything as down. I believe it was due 
to a corrupted database which always got corrupted all by itself. Just adding 
and removing devices sometimes would corrupt my fresh DB. Over the course of my 
installs it lived on 5 different machines all of which acted the same way.

Performance was lackluster as soon as more than 1 user was doing something. 
Even on a high end 4 CPU quad-core Dell R900 with 32gb ram it just lagged and 
lagged.

My times with Zenoss were awesome and sadly its time to move on. Zenoss you 
will be missed.

Cheers all,
Zach Davis




-------------------- m2f --------------------

Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=21174#21174

-------------------- m2f --------------------



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