thanks for the reply. the event is already in the unknown class, so i don't 
understand why it won't remap. this stuff is way beyond my brain, the even 
transform stuff is greek to me. 

below is the even detail (small bits removed for privacy). i'm lost. it just 
doesn't seem 'right' to me that there's an option to remap an even to a 
different class, but when you do so, it just says '0 events remapped'. is that 
the desired behavior? it seems counter-intuitive.


Field   Value
dedupid         appxx|MC0|||4|GART TLB errorr: transaction type(generic), cache 
level(generic)
evid    0aff2866370a38c2fc09702
device  appxx
component       MC0
eventClass      /Unknown
eventKey        
summary         GART TLB errorr: transaction type(generic), cache level(generic)
message         

GART TLB errorr: transaction type(generic), cache level(generic)

severity        4
eventState      1
eventClassKey   
eventGroup      syslog
stateChange     2008/07/29 21:18:09.000
firstTime       2008/07/29 21:02:10.000
lastTime        2008/07/29 21:02:10.000
count   1
prodState       1000
suppid  
manager         localhost
agent   zensyslog
DeviceClass     /Server/Linux/xxxxApp

Systems         |/Production/App
DeviceGroups    |

facility        kern
priority        3
ntevid  0
ownerid         admin
deletedTime     2008/07/29 21:18:13.000
clearid         
DevicePriority  3
eventClassMapping




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=23092#23092

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