If these are IP based systems (and most of them are these days) or have the 
ability to relay information through IP based systems, then you will have the 
ability to monitor them. What statistics you can get from your "devices" (PBX, 
POS, et. al), will be limited by their data output API. This API can range from 
SNMP (get, traps), to making a TCP connection and parsing the output or 
performing synthetic transactions. 

With Zenoss, you can do whatever you want, as long as you understand the 
system(s), underlying protocols and how they all interact. You're going to need 
someone who is very technical. They'll need to have Senior level Unix skills, 
expert knowledge of systems monitoring (theory and application), expert 
knowledge of SNMP and solid programming/scripting (python, perl, shell) skills.




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=24345#24345

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