On Sep 9, 2008, at 9:58 AM, rbilderback wrote:
Knowing to look for an XMLRPC issue helped me find the problem with the slow UI.

The RenderURL seems to be used for two things. I had NAT issues. The users browser is on the LAN (think public) and the 2 zenoss servers are in an OBM network (think private).

The RenderURL is used for two things:
-- the user (LAN/Public) needs it to see the graph on the remoete
-- the main server needs it for RPC to the remote

I fixed it by setting up a DNS entry in the LAN for the workstations/ web browsers. And putting the private IP address in the hosts file on the main server. So the main server accesses it via private IP.

I tried setting the RenderURL back to the main server and shutting down Zope on the collector, but now luck. I assumed by "collectorID" you meant the host-name of the collector. If that was an incorrect assumption, please advise.

Thanks again for your guidance.  90% of the problem is solved :)

Good to hear. The assumption is slightly wrong. By collectorId I mean the name of the collector as shown on the Zenoss Collectors page.

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