Are you using the hardware appliance? If so you should be able to contact Zenoss Client Services.
Thanks, Matt Ray Zenoss Community Manager community.zenoss.com [EMAIL PROTECTED] On Dec 9, 2008, at 9:17 PM, nevinp666 wrote: > Hi there, > > I've just been handed a brand new Zenoss appliance at work and > discovered two things. Firstly, it didn't come with a recovery CD as > advertise. Is it possible to download this from somewhere? > > Secondly, I can't seem to run the update from the > https://10.1.2.3:8003/rAA/updatetroves/UpdateTroves/ > page. I keep getting the following message even though Internet > access is working. > > Looking for available updates ... > > Failed: (Unknown Exception Type) group-zenoss-enterprise was not > found on path [EMAIL PROTECTED]:enterprise-2.2 > > > The appliance is a Zenoss 250 running Zenoss Enterprise 2.2.2. > > Thanks for your help. [Shocked] > > > > > -------------------- m2f -------------------- > > Read this topic online here: > http://forums.zenoss.com/viewtopic.php?p=28906#28906 > > -------------------- m2f -------------------- > > > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
