I have a 64 bit windows 2003 sp1 machine running on 2x dual core AMD Operon processors. Everything is working all collectors are collecting, except i can't get wmi to work. The errors are as follows.
=============== When I add the device =============== 2009-01-07 12:36:25 INFO zen.Utils Executing command: /usr/local/zenoss/zenoss/bin/zenmodeler run --now -F -d HTLVDCVAS --weblog 2009-01-07 12:36:26 INFO zen.ZenModeler Connected to ZenHub 2009-01-07 12:36:26 INFO zen.ZenModeler Collecting for device HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler WMI collector method for device HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.wmi.WinServiceMap 2009-01-07 12:36:26 INFO zen.ZenModeler No Python plugins found for HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler No command plugins found for HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler SNMP collection device HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.snmp.NewDeviceMap, zenoss.snmp.DeviceMap, zenoss.snmp.InterfaceMap, zenoss.snmp.RouteMap, zenoss.snmp.IpServiceMap, zenoss.snmp.HRFileSystemMap, zenoss.snmp.HRSWInstalledMap, zenoss.snmp.HRSWRunMap, zenoss.snmp.InformantHardDiskMap, zenoss.snmp.HPCPUMap 2009-01-07 12:36:26 INFO zen.ZenModeler Portscan collector method for device HTLVDCVAS 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.portscan.IpServiceMap 2009-01-07 12:36:26 INFO zen.ZenModeler Running 3 clients =============== ERROR SECTION BEGIN =============== 2009-01-07 12:36:27 ERROR p.w.Query NT_STATUS_ACCESS_DENIED Traceback (most recent call last): File "/usr/local/zenoss/python/lib/pysamba/wbem/Query.py", line 167, in inner yield deferred(ctx); driver.next() File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result raise ex WMIFailure: NT_STATUS_ACCESS_DENIED ============== ERROR SECTION END ============== 2009-01-07 12:36:27 INFO zen.ZenModeler No change in configuration detected 2009-01-07 12:36:29 INFO zen.PortscanClient portscan client finished collection for HTLVDCVAS 2009-01-07 12:36:29 INFO zen.ZenModeler processing Ip Services for device HTLVDCVAS 2009-01-07 12:36:30 INFO zen.ZenModeler Changes in configuration applied 2009-01-07 12:36:31 INFO zen.SnmpClient snmp client finished collection for HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.NewDeviceMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.DeviceMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.InterfaceMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.RouteMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.IpServiceMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HRFileSystemMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HRSWInstalledMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HRSWRunMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.InformantHardDiskMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HPCPUMap for device HTLVDCVAS 2009-01-07 12:36:31 INFO zen.ZenModeler Changes in configuration applied 2009-01-07 12:36:31 INFO zen.ZenModeler Scan time: 5.28 seconds 2009-01-07 12:36:32 INFO zen.ZenModeler Daemon ZenModeler shutting down 2009-01-07 12:36:32 INFO zen.ZenModeler zenmodeler shutting down 2009-01-07 12:36:33 INFO zen.PerformanceConf configuration collected Unforntunately the error and lines mean nothing to me??? ================== Events after device is added ================== HTLVDCVAS|zenwin|/Status/Wmi||4|Could not read the status of Windows services (NT_STATUS_ACCESS_DENIED). Check your username/password settings and verify network connectivity. HTLVDCVAS|zeneventlog|/Status/Wmi||4|Could not read the Windows event log (NT_STATUS_ACCESS_DENIED). Check your username/password settings and verify network connectivity I can confirm the username and password combination is correct as they work for all the 32 bit windows boxes, I can log onto the box using it and it is part of domain admin. if I type the following wmic -U domain/user%password //HTLVDCVAS "select * from Win32_ComputerSystem" I get the following error ERROR: Login to remote object. NTSTATUS: NT_STATUS_ACCESS_DENIED - Access denied but if i do this to a 32bit windows box it works. -------------------- m2f -------------------- Read this topic online here: http://forums.zenoss.com/viewtopic.php?p=29731#29731 -------------------- m2f -------------------- _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
