Maybe try the Zenoss Windows forum? I'm wondering if theres some 32 bit things hardcoded in there? I don't know WMI well, but what about doing: wmic -U domain/user%password //HTLVDCVAS "select * from Win64_ComputerSystem" ? Also, does the wmi test work from another Windows computer? -- James Pulver Information Technology Area Supervisor LEPP Computer Group Cornell University
bradford wrote, On 1/6/2009 8:58 PM: > I have a 64 bit windows 2003 sp1 machine running on 2x dual core AMD Operon > processors. Everything is working all collectors are collecting, except i > can't get wmi to work. The errors are as follows. > > =============== > When I add the device > =============== > 2009-01-07 12:36:25 INFO zen.Utils Executing command: > /usr/local/zenoss/zenoss/bin/zenmodeler run --now -F -d HTLVDCVAS --weblog > 2009-01-07 12:36:26 INFO zen.ZenModeler Connected to ZenHub > 2009-01-07 12:36:26 INFO zen.ZenModeler Collecting for device HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler WMI collector method for device > HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.wmi.WinServiceMap > 2009-01-07 12:36:26 INFO zen.ZenModeler No Python plugins found for HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler No command plugins found for > HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler SNMP collection device HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.snmp.NewDeviceMap, > zenoss.snmp.DeviceMap, zenoss.snmp.InterfaceMap, zenoss.snmp.RouteMap, > zenoss.snmp.IpServiceMap, zenoss.snmp.HRFileSystemMap, > zenoss.snmp.HRSWInstalledMap, zenoss.snmp.HRSWRunMap, > zenoss.snmp.InformantHardDiskMap, zenoss.snmp.HPCPUMap > 2009-01-07 12:36:26 INFO zen.ZenModeler Portscan collector method for device > HTLVDCVAS > 2009-01-07 12:36:26 INFO zen.ZenModeler plugins: zenoss.portscan.IpServiceMap > 2009-01-07 12:36:26 INFO zen.ZenModeler Running 3 clients > > =============== > ERROR SECTION BEGIN > =============== > > 2009-01-07 12:36:27 ERROR p.w.Query NT_STATUS_ACCESS_DENIED > Traceback (most recent call last): File > "/usr/local/zenoss/python/lib/pysamba/wbem/Query.py", line 167, in inner > yield deferred(ctx); driver.next() File > "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 64, in result > raise ex WMIFailure: NT_STATUS_ACCESS_DENIED > > ============== > ERROR SECTION END > ============== > > 2009-01-07 12:36:27 INFO zen.ZenModeler No change in configuration detected > 2009-01-07 12:36:29 INFO zen.PortscanClient portscan client finished > collection for HTLVDCVAS > 2009-01-07 12:36:29 INFO zen.ZenModeler processing Ip Services for device > HTLVDCVAS > 2009-01-07 12:36:30 INFO zen.ZenModeler Changes in configuration applied > 2009-01-07 12:36:31 INFO zen.SnmpClient snmp client finished collection for > HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.NewDeviceMap > for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.DeviceMap for > device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.InterfaceMap > for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.RouteMap for > device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.IpServiceMap > for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing > zenoss.snmp.HRFileSystemMap for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing > zenoss.snmp.HRSWInstalledMap for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HRSWRunMap for > device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing > zenoss.snmp.InformantHardDiskMap for device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler processing zenoss.snmp.HPCPUMap for > device HTLVDCVAS > 2009-01-07 12:36:31 INFO zen.ZenModeler Changes in configuration applied > 2009-01-07 12:36:31 INFO zen.ZenModeler Scan time: 5.28 seconds > 2009-01-07 12:36:32 INFO zen.ZenModeler Daemon ZenModeler shutting down > 2009-01-07 12:36:32 INFO zen.ZenModeler zenmodeler shutting down > 2009-01-07 12:36:33 INFO zen.PerformanceConf configuration collected > > > Unforntunately the error and lines mean nothing to me??? > > > ================== > Events after device is added > ================== > HTLVDCVAS|zenwin|/Status/Wmi||4|Could not read the status of Windows services > (NT_STATUS_ACCESS_DENIED). Check your username/password settings and verify > network connectivity. > > HTLVDCVAS|zeneventlog|/Status/Wmi||4|Could not read the Windows event log > (NT_STATUS_ACCESS_DENIED). Check your username/password settings and verify > network connectivity > > I can confirm the username and password combination is correct as they work > for all the 32 bit windows boxes, I can log onto the box using it and it is > part of domain admin. if I type the following > > wmic -U domain/user%password //HTLVDCVAS "select * from Win32_ComputerSystem" > > I get the following error > ERROR: Login to remote object. > NTSTATUS: NT_STATUS_ACCESS_DENIED - Access denied > > but if i do this to a 32bit windows box it works. > > > > > -------------------- m2f -------------------- > > Read this topic online here: > http://forums.zenoss.com/viewtopic.php?p=29731#29731 > > -------------------- m2f -------------------- > > > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
