Hey guys, still working this.  Some magic combo of snmp client + agent caps off 
the size of the software table that comes back.  The code doesn't handle that 
well.  I'll come up with a patch for handling it better and open a ticket for 
tracking the root cause.

thanks,
chip


kalidor wrote:
> How do you figure? Got any suggestions?
> 
> 
> mrchippy wrote:
> > Hey, guys, I've finally reproduced it on a box which seems to have the 
> > right info when I snmpwalk it.  It should be fairly easy to track down now.
> > 
> > chip
> > 
> > 
> > kalidor wrote:
> > > Since the upgrade the software map fails, while snmpwalk still works:
> > > 
> > > 
> > > Code:
> > > Traceback (most recent call last): File 
> > > "/opt/zenoss/Products/DataCollector/zenmodeler.py", line 602, in 
> > > processClient datamaps = plugin.process(device, results, self.log) File 
> > > "/opt/zenoss/Products/DataCollector/plugins/./zenoss/snmp/HRSWInstalledMap.py",
> > >  line 51, in process om.id = self.prepId(om.setProductKey) 
> > > AttributeError: ObjectMap instance has no attribute 'setProductKey'
> > > 
> > > 
> > > 
> > > While trying to figure this out (playing around with the python script) I 
> > > discovered that the table contains all keys but .2 "setProductKey". Has 
> > > anybody else encountered this?
> > 
> 





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