I was wrong.  It was our pynetsnmp library with the problem.  The fix will be 
in 2.4.1 but if you want it now:


Code:

zenpatch 13481




thanks for finding this.

chip


mrchippy wrote:
> Hey guys, still working this.  Some magic combo of snmp client + agent caps 
> off the size of the software table that comes back.  The code doesn't handle 
> that well.  I'll come up with a patch for handling it better and open a 
> ticket for tracking the root cause.
> 
> thanks,
> chip
> 
> 
> kalidor wrote:
> > How do you figure? Got any suggestions?
> > 
> > 
> > mrchippy wrote:
> > > Hey, guys, I've finally reproduced it on a box which seems to have the 
> > > right info when I snmpwalk it.  It should be fairly easy to track down 
> > > now.
> > > 
> > > chip
> > > 
> > > 
> > > kalidor wrote:
> > > > Since the upgrade the software map fails, while snmpwalk still works:
> > > > 
> > > > 
> > > > Code:
> > > > Traceback (most recent call last): File 
> > > > "/opt/zenoss/Products/DataCollector/zenmodeler.py", line 602, in 
> > > > processClient datamaps = plugin.process(device, results, self.log) File 
> > > > "/opt/zenoss/Products/DataCollector/plugins/./zenoss/snmp/HRSWInstalledMap.py",
> > > >  line 51, in process om.id = self.prepId(om.setProductKey) 
> > > > AttributeError: ObjectMap instance has no attribute 'setProductKey'
> > > > 
> > > > 
> > > > 
> > > > While trying to figure this out (playing around with the python script) 
> > > > I discovered that the table contains all keys but .2 "setProductKey". 
> > > > Has anybody else encountered this?
> > > 
> > 
> 





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