http://www.hindu.com/mag/2008/08/03/stories/2008080350030100.htm

Need for restraint

AKHILA SIVADAS

Will the disastrous coverage of the Aarushi murder case finally pave
the way for a self-regulation mechanism?

Responsible coverage can only emerge from some level of
self-regulation or making a common cause with concerned viewers and
readers.

With the Central Bureau of Investigation clearing the dentist couple
Rajesh Talwar and Nupur Talwar in the Aarushi and Hemraj murder case,
their 59-day ordeal had come to an end. For the readers and viewers of
the media also this has been a well-earned reprieve, for the time
being at least. But the news didn't go off the media focus without
some after-tremors. Immediately after their release the media was
eager to know what action the couple would take to undo all the wrongs
that had been done to them. According to reports, the doctor couple
was too dazed to speak. Instead, they chose to implore the media to
"leave us alone" and be decent enough to "give us time to mourn the
loss of our departed daughter." This brief statement said it all.

Moment of introspection

Suddenly, the entire complexion of the debate changed. The shrillness
of the drama vanished and the media found itself in the dock. It was a
rare moment of introspection for them but not without its share of
inconsistencies and the usual justifications. Weren't they acting in
the public interest, acting as a watchdog and exposing the
ineffectiveness or veniality of the enforcement agencies, they asked.

But this is not the first instance when the media had been
overreacting and sensationalising and floating theories and generally
going overboard to keep the flock of their viewers and readers. This
happened in the Nithari case, in a different way in the Jessica Lal
case, when the media sat passively for seven long years, watching each
witness turn hostile and give the most flimsy justification to do so
and the investigations leading nowhere and suddenly post-judgment
decided that enough was enough and went in for saturation coverage.
Quite a few other high profile cases that had happened in and around
Delhi also experienced the same sort of treatment.

In many of these cases there was the same high-pitched coverage, the
wild theories, the showing of gory details from the scene of the
crime; every rule of journalistic restraint was thrown to the wind.
Can we state with some measure of confidence that many of these
unethical practices are restricted to the so-called "unprofessional"
media? The answer is probably not. In fact two years ago, many
channels telecast news reports and interviews with Kohli, the
suspected murderer of Hannah Foster. This was done in the presence of
senior Police officers. In one channel the reporter was then asked by
the news presenter what it felt like to be face to face with a person
suspected to be prime-accused in the murder of Hannah Foster and she
replied it was a "chilling" experience and something that brought her
no professional satisfaction or comfort.

Intrusive methods


Photo: S.R. Raghunathan

Humane coverage: Focus on the reconstruction efforts during the tsunami.

>From this manifestation of voyeurism it soon descended into blatant
inquisition, with leading channels holding their own signature style
trial by the media. No angle was left unexplored in the Scarlett
Keeling murder case. All sorts of theories were floated; that it was a
conspiracy to malign the tourist destination, that it was a plot to
sully the fair name of the people and contrary to popular perception,
Goan society was deeply conservative and resented the tourists'
insensitivity to local mores. And from this it was finally surmised
that the girl's mother, Fiona should be held singularly responsible
for the tragic happening. Then the media thought it necessary to
unleash a collective outrage against the "irresponsible" mother. It is
no consolation that this outrage emanated from Britain, where the
tabloid press was scathing and grossly insensitive.

And on every occasion, when it seemed that the time had come for the
media to set a benchmark and establish restraint, there has been no
decisive effort to set strict norms to self-regulate. Consequently
when many of these cases were solved or adjourned or disposed in some
other way, the media, with the same swiftness, turned their gaze to
new exciting events they could highlight or dramatise. Immediately,
the media would respond by initiating yet another debate on whether
this specific incident could be classified as the worst of the media
excesses. The media has its own compulsions. It must debate, make
known its non-partisan role, be the ever watchful recorder of the
events happening around and give expression to public feelings.

In the final analysis, it would seem, the media lacks the will to
apply the correctives or resist the temptation of dramatising the
events and extracting all the benefits that go with it. It is equally
evident that the much-needed judicial activism or demonstration of
public protest is absent in a manner that matters. It is no surprise
that the message is that it is possible to get away with anything. The
contrast is stark when we look at other countries. Recently in a case
almost similar to that of the Talwars, nearly a dozen British tabloids
had to apologise and pay a hefty sum as damage to a doctor couple for
falsely implicating them in the disappearance of their child in
Portugal.

Sober note

In fact, curiously, this time around, in the debates that followed the
CBI's clean chit to the Talwar couple , their earlier confidence was
missing. While earlier the media, and in particular television news
channels, vied with each other to remind the viewers that they were
the first to reach the spot or report the story or discover the
much-needed new angle, now they were more contrite and introspective.
Some went to the extent of saying sorry the "hardest word" and
published an apology for the hurt and pain they had caused to the
Talwar family.

But even in these lucid moments, the repentance has not been
universal. One anchor even went to the extent of saying that there was
"no question" of their tendering an apology to the aggrieved parties.
In the hectic pace at which the news was developing it was possible
they might have gone slightly overboard in their comments, he
admitted. The medium was such that there was no time for thinking. It
was like covering a tense cricket match.

Now the question that needs to be asked is how does one get around
this problem? The media obviously cannot always exercise control over
itself, it works under a lot of compulsions, even if sometimes it
reflects the popular mood and in the process in many instances is able
to expose the flaws in the system. Having said this, responsible
coverage can only emerge from some level of self-regulation or making
a common cause with concerned viewers and readers. When our team of
researchers, which undertook an audience survey for the National
Commission for Women, asked the readers and viewers about this, the
uniform response was that such high pitched reporting, deconstruction
of crimes, conducting media panchayats and intervening in the lives of
ordinary women and gory visuals can safely be dispensed with. This,
they felt, was particularly true for sexual crimes. Do not lower the
dignity of the survivor of violence by re-constructing the assault or
crime in a crude and stark manner, they emphasised.

Exceptions

When readers were asked whether they could cite instances when the
media dealt with issues sensitively, they said that such sensitiveness
was visible during the tsunami disaster. At this time, TV news shied
clear of too much death and destruction and stressed on the relief and
rehabilitation process. Similar was the case in the bomb blasts of
2006 in the local trains of Mumbai, and to a great extent, even during
the pre-Diwali blast that occurred in Delhi in 2005. In both
instances, the news channels stayed with the victims, sensitised
viewers to the personal loss and emotional upheaval they experienced.

Another urgent and untapped solution would be to explore legal options
and the need to set up robust legal precedence of people's right to
privacy and self-respect. There are enough legal safeguards in the
system to challenge excesses by anyone, including the media. Well,
like any other court battle, they could also consume time but setting
a strong precedence would certainly bring the much-needed consensus on
this concern.

The author is with the Centre for Advocacy and Research, New Delhi.

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