Please forward your resume to ramakrishna.bellamko...@ibssinc.com
Please let me know if you have anyone for the following requirement and send
along with rate confirmation.
*Position: Senior Application Support Engineer
Duration: 12+ months*
*Must Haves: Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle;
**CPCS is check processing big plus
This is almost like a sys admin but with webshere, unix, sql, db2*
Support Engineer I will provide support in a production and development
environment. Some travel within RI and the ability to participate in a 24x7
support rotation are required.
Monitor, troubleshoot and repair application software issues. Escalate to
Senior Support technician as necessary.
o Uses fact finding techniques and analytic tools to identify problems
o Takes a systematic approach to problem solving
o Looks beneath the surface to identify root cause
o Recognizes the need to escalate problems to a higher level
o Delivers the performance that colleagues require
o Takes personal ownership for problems-follows through to ensure that
solutions meet needs.
o Effectively documents solutions
o Ensures knowledge transfer to work group/project peers
o Demonstrates critical thinking
o Identifies and analyses improvement opportunities
o Troubleshoots and effectively resolves difficult or unusual problems.
o Effective in solving problems in a team environment
Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle; CPCS; DB2
Provide technical support and coaching to team members
Strong command of English Language
Thanks and Regards!
IBSS Inc (International Business Software Solutions)
Strategic Consulting Division
Contact: 609-395-9007 Ext: 430
Email Id: ramakrishna.bellamko...@ibssinc.com
IBSS Inc: 2540 U.S. Highway 130, Suite 101, Cranbury. NJ - 08512
visit us at www.ibssinc.com <http://www.ibssinc.com>
IBSS Inc: A Global IT Services company specialized in Enterprise Resource
Planning, Application Development, Maintenance, Data Warehousing and Media
Solutions to Global 2000 organizations.
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