Please forward your resume to

Hello Pals,

Please let me know if you have anyone for the following requirement and send
along with rate confirmation.

*Position: Senior Application Support Engineer
Location:  RI
Duration: 12+ months*

*Must Haves: Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle;

**CPCS is check processing big plus

This is almost like a sys admin but with webshere, unix, sql, db2*

Primary Function:
Support Engineer I will provide support in a production and development
environment. Some travel within RI and the ability to participate in a 24x7
support rotation are required.
Monitor, troubleshoot and repair application software issues. Escalate to
Senior Support technician as necessary.
o Uses fact finding techniques and analytic tools to identify problems
o Takes a systematic approach to problem solving
o Looks beneath the surface to identify root cause
o Recognizes the need to escalate problems to a higher level
o Delivers the performance that colleagues require
o Takes personal ownership for problems-follows through to ensure that
solutions meet needs.
o Effectively documents solutions
o Ensures knowledge transfer to work group/project peers
o Demonstrates critical thinking
o Identifies and analyses improvement opportunities
o Troubleshoots and effectively resolves difficult or unusual problems.
o Effective in solving problems in a team environment

*Technical Knowledge:
Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle; CPCS; DB2

People Management:
Provide technical support and coaching to team members
Strong command of English Language

Thanks and Regards!
Rama Krishna
IBSS Inc (International Business Software Solutions)
Strategic Consulting Division
Contact:  609-395-9007  Ext: 430
Email Id:
Fax: 732-876-0383
IBSS Inc: 2540 U.S. Highway 130, Suite 101, Cranbury. NJ - 08512
visit us at <>
IBSS Inc: A Global IT Services company specialized in Enterprise Resource
Planning, Application Development, Maintenance, Data Warehousing and Media
Solutions to Global 2000 organizations.
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