*Send Resumes to g...@mncl.net*......thank you
Remedy Configuration Specialist
*Location:* McLean, VA
*Duration:* 6 Months
TS Transformation - Service Operations Management is focused on aligning TS
processes to ITIL and automating these processes via the Remedy tool.
Remedy Configuration Specialist Responsible for the configuration,
administration, development and maintenance of the Remedy suite of tools.
Primary responsibilities will include configuration of the various Remedy
modules like incident, problem, change, SLM, asset, CMDB, etc and
development activities to enhance the capabilities or to integrate the
Remedy suite of applications with other tools and applications in Freddie.
Also included will be the creation, population and integration of the CMDB
with other tools and data sources.
7+ yrs Remedy
Remedy 7.x experience
Configuration Of AR Server, CMDB, Incident, Problem, Change, Asset, SLM,
Service Request Module, Dashboard & Analytics, Knowledge Management and any
other applications that are part of the BMC Remedy suite.
The CW must have several years of experience involved in installations and
implementations of Remedy 7.x version in mid-size to large companies.
Would like them to have not only played a role of a developer but a subject
Must have a good understanding of the best practices around the use of the
tools and a strong understanding of the functionality of the applications
both from a usability and a configuration and development perspective.
Ws who have integration experience and are have been involved in building
integrations between Remedy and other tools like Bladelogic, Clearquest etc
will be given preference.
It is important that the CW has a sound foundation in the tool suite and
have been engaged in translating business requirements into functionality in
Thanks & Regards ,
9810 E. 42nd Street, Suite 223, Tulsa, OK 74146
Tel: 918-770-0756 (Direct)
Fax: 480-247-4975, 918-398-4249
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