*Reply to **sure...@beyondtekit.com* <sure...@beyondtekit.com>*– (Local to
FL only)***

* *


* *

*Job Title:* *Business Analyst Certified in ITIL Fundamentals*

*Work Location:* Tallahassee, FL

*Position Description/Responsibilities:*

CAI is seeking a Systems Analyst for at least one (1) year to enable our
Client to conduct business process analysis and to implement ITIL
(Information Technology Infrastructure Library) processes.


Develop documentation as requested

Develop timelines as requested

Develop other deliverables as determined by the Systems Analyst

Conduct gap analysis with the current processes

Validate re-engineered processes

Facilitate team meetings and workgroup sessions

Maintain project documents

Facilitate the development of policies, procedures and process flow diagrams

*Position Requirements/Technical Skills:*


Basic knowledge of business process analysis

Certification in ITIL Fundamentals

General knowledge of ITIL concepts

Contractors will be required to complete this work on site in Tallahassee,

Contractors will be required to complete all mandatory employee training


Excellent verbal and written communication skills

Ability to communicate effectively with technical, end-user and
executive-level staff

Demonstrated experience with the development of business process maps

Team leadership and project management skills

Comprehensive understanding of IT processes in general

*Thanks and have a nice day                              *

* *

*Phone:* *714-857-2002 - Ext -823 ***

*Fax: 714-364-9705 ***

*Email:* *sure...@beyondtekit.com* <sure...@beyondtekit.com>**

*www.beyondtekit.com* <http://www.beyondtekit.com/>

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