Bill Anderson wrote:

> Steve Spicklemire wrote:
> > 
> > Hi Bill,
> > 
> >    I doubt that skinscript is going to help with 'potentially
> > complicated calculations'.
> After looking, I don't think it wil either.
> I am building statistics of of a call Tracking System. For example, each
> ticket has a response time property, and one of the graphs needs average
> response time.
> Looks like PythonMehtods is the winner....

Well, I'd start by using a CatalogingTrigger that responds to events 
related to your Tickets, and records the ticket_id, ticket_date and 
response_time in a ResopnseTimes ZCatalog.

Then, I'd use ZCatalog queries to get average response times for various 
periods of time.

I can't see a use for SkinScript in there, though :-)

ps. I am working on a skin script howto. Expect to see something after I 
return from a conference on Monday.

Steve Alexander
Software Engineer
Cat-Box limited

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