Bill Anderson wrote:
> Steve Spicklemire wrote:
> >
> > Hi Bill,
> >
> > I doubt that skinscript is going to help with 'potentially
> > complicated calculations'.
>
> After looking, I don't think it wil either.
>
> I am building statistics of of a call Tracking System. For example, each
> ticket has a response time property, and one of the graphs needs average
> response time.
>
> Looks like PythonMehtods is the winner....
Well, I'd start by using a CatalogingTrigger that responds to events
related to your Tickets, and records the ticket_id, ticket_date and
response_time in a ResopnseTimes ZCatalog.
Then, I'd use ZCatalog queries to get average response times for various
periods of time.
I can't see a use for SkinScript in there, though :-)
ps. I am working on a skin script howto. Expect to see something after I
return from a conference on Monday.
--
Steve Alexander
Software Engineer
Cat-Box limited
http://www.cat-box.net
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