Andy, Sorry for the delay in getting back to you - I been busy upgrading all of my TSM servers to 7.1.6 due to issues with the 6.3.6 server upgrade.
We are seeing this issue in many places. This is what my OS tech sent me when I originally raised this issue: *Windows Server 2008 R2 | Reboot not requested* · BUSSERV2 - upgraded from 6.4.0.1 to 7.1.6.3 · BUSSERV3 – upgraded from 6.4.0.1 to 7.1.6.3 · BUSSERV6 – upgraded from 6.4.1.0 to 7.1.6.3 The TSM Scheduler was stopped before installing. During one of the installs, I stopped the TSM Scheduler. However, during the installation the service was restarted. Therefore, the software installation requested the TSM Scheduler to be stopped before proceeding. I just can’t remember which one since I have been doing several upgrades. This is not odd, I’ve seen that happen with other version upgrades. *Windows Server 2012 R2 | Reboot required after upgrade* TSM Scheduler is the only service installed · FMDParking upgraded from 7.1.1.0 to 7.1.6.3 On Tue, Nov 8, 2016 at 8:48 AM, Andrew Raibeck <stor...@us.ibm.com> wrote: > Hi Zoltan, > > Can you provide more details? > > - Exact version of Windows and processor architecture, e.g., Windows Server > 2008 Standard x86 > - Which client version was installed prior to the upgrade, e.g., 7.1.1.2 > - What client services are configured, e.g., client scheduler service, CAD > and remote client agent (run "dsmcutil list" command to see what is > installed) > - Were all instances of the client stopped prior to the upgrade, e.g., > admin client, command line client, etc.? > - Did the installer indicate that a reboot was needed to complete the > install? > > Regards, > > Andy > > ____________________________________________________________ > ________________ > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > IBM Tivoli Storage Manager links: > Product support: > https://www.ibm.com/support/entry/portal/product/tivoli/ > tivoli_storage_manager > > Online documentation: > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > landing/welcome_ssgsg7.html > > Product Wiki: > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > 20Storage%20Manager > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-07 > 13:01:32: > > > From: Zoltan Forray <zfor...@vcu.edu> > > To: ADSM-L@VM.MARIST.EDU > > Date: 2016-11-07 13:03 > > Subject: Re: Client issues after upgrade > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > I am pretty sure this wasn't a silent install. The OS person responsible > > said she stopped the scheduler services, ran the install package > > manuallyand went from there. > > > > On Mon, Nov 7, 2016 at 12:28 PM, Andrew Raibeck <stor...@us.ibm.com> > wrote: > > > > > You do need to install the DLL libraries separately when doing a silent > > > install. See > > > http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.6/ > > > client/c_inst_winsilent.html > > > > > > Is there still a problem even when following the doc? > > > > > > Regards, > > > > > > Andy > > > > > > ____________________________________________________________ > > > ________________ > > > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > > > > > IBM Tivoli Storage Manager links: > > > Product support: > > > https://www.ibm.com/support/entry/portal/product/tivoli/ > > > tivoli_storage_manager > > > > > > Online documentation: > > > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > > > landing/welcome_ssgsg7.html > > > > > > Product Wiki: > > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > > > 20Storage%20Manager > > > > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-07 > > > 11:32:25: > > > > > > > From: Zoltan Forray <zfor...@vcu.edu> > > > > To: ADSM-L@VM.MARIST.EDU > > > > Date: 2016-11-07 11:39 > > > > Subject: Re: Client issues after upgrade > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > > > Can you elaborate on this with an APAR number or webpage/location? > > > > > > > > On Sat, Nov 5, 2016 at 8:00 AM, Karel Bos <tsm....@gmail.com> wrote: > > > > > > > > > Those ddl files should have beem installed by ba client install but > > > wont. > > > > > Known bug will be fixed. Support page is up and local fix points to > sub > > > > > folder of baclient unpack dir to run the needed setup manually. > > > > > > > > > > Op 3 nov. 2016 21:25 schreef "Shawn DREW" > > > <shawn.d...@us.bnpparibas.com>: > > > > > > > > > > > I have run into this problem when the install was done using the > > > silent > > > > > > install automated through a script instead of the GUI install. > > > > > > When I redid the install through the GUI, it offered to install > those > > > MS > > > > > > libraries and fixed everything. > > > > > > > > > > > > You can also perform silent installs of the vcredit*exe binaries > as > > > well > > > > > > if you need to automate it. > > > > > > -Shawn > > > > > > > > > > > > -----Original Message----- > > > > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > > Behalf > > > Of > > > > > > Robert Talda > > > > > > Sent: Thursday, November 03, 2016 3:52 PM > > > > > > To: ADSM-L@VM.MARIST.EDU > > > > > > Subject: Re: [ADSM-L] Client issues after upgrade > > > > > > > > > > > > Zoltan: > > > > > > Just a hunch, but those files sound like the Microsoft > > > redistributable > > > > > > libraries that are required for the client. So the upgrade > consists > > > of > > > > > > more than just running msiexec; there are a couple of > > > vcredist_x86.exe > > > > > > calls to make as well. It just feels like those calls were > missed. > > > > > > > > > > > > > > > > > > FWIW, > > > > > > Robert Talda > > > > > > EZ-Backup Systems Engineer > > > > > > Cornell University > > > > > > +1 607-255-8280 > > > > > > r...@cornell.edu > > > > > > > > > > > > > > > > > > This message and any attachments (the "message") is intended > solely > > > for > > > > > > the addressees and is confidential. If you receive this message > in > > > error, > > > > > > please delete it and immediately notify the sender. Any use not > in > > > accord > > > > > > with its purpose, any dissemination or disclosure, either whole > or > > > > > partial, > > > > > > is prohibited except formal approval. The internet can not > guarantee > > > the > > > > > > integrity of this message. 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See > www.bnpparibas.ca > < > > > > > > http://www.bnpparibas.ca> for more information on BNP Paribas, > in > > > > > Canada. > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > *Zoltan Forray* > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > Xymon Monitor Administrator > > > > VMware Administrator (in training) > > > > Virginia Commonwealth University > > > > UCC/Office of Technology Services > > > > www.ucc.vcu.edu > > > > zfor...@vcu.edu - 804-828-4807 > > > > Don't be a phishing victim - VCU and other reputable organizations > will > > > > never use email to request that you reply with your password, social > > > > security number or confidential personal information. For more > details > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator (in training) > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
