I called them too (Switzerland).
Guy did the search but told me there's no package on the way for me.
So either it has not been sent yet or they don't use Fedex over here.

On Mar 24, 8:02 pm, Thomas Riley <tomrile...@googlemail.com> wrote:
> I tried live chat (in the UK) and it's not much use (same applies on
> phone actually)
>
> To be able to track they want to know dispatch date, which I of course
> don't know!
>
> On Mar 24, 6:40 pm, Bryan Allen <browne.al...@gmail.com> wrote:
>
> > Live chat with FedEx works great. Your address, the shipper name, and you're
> > golden. I spent about 4 minutes on it and found out it's arriving today!
> > Better than a 20 minute hold on the phone.
>
> > -Bryan
>
> > On Wed, Mar 24, 2010 at 1:14 PM, abowman <abow...@gmail.com> wrote:
> > > If you trust your neighbors, just leave a note for them to leave the
> > > package at your door.
>
> > > On Mar 24, 1:19 pm, JasonC <jcohe...@gmail.com> wrote:
> > > > Ya Rocco, they will give you the info even without a tracking number.
> > > > I called FedEx yesterday and waited on hold for 20 minutes. Gave them
> > > > my name address and phone number and I found out that my phone will be
> > > > delivered tomorrow between 8am and 6pm, unfortunately i will be at
> > > > work so I will have to drive out to the hub on friday to pick it up.
>
> > > > Jason
>
> > > > On Mar 23, 9:18 pm, Rocco <optikalsa...@gmail.com> wrote:
>
> > > > > If you're in the US and Google sent you a confirmation number and you
> > > > > want to know when you're getting your handset, just give FedEx a call
> > > > > from the number you provided Google with when you filled out the form.
> > > > > Even without your tracking number, as long as you contact them from
> > > > > that number and give the customer service rep your delivery address
> > > > > they will be able to tell you when they expect to deliver it. They
> > > > > might have you verify the name of the shipper as well which in this
> > > > > case is "Brightpoint."
>
> > > > > I just did this earlier and found out I should expect my phone between
> > > > > the hours of 8am-6pm on Friday March 26th, 2010. Now I no longer have
> > > > > to play the guessing game or check this message 8 times a day to see
> > > > > if anyone in Oregon got their handset ;)
>
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