We installed Odyssey 3.0 standalone yesterday.  We have it on a Windows XP 
computer which is attached to a Fujitsu fi-6230 scanner.  We also have Ariel 
3.4 running on the same computer.  Everything is working fine, except that we 
get therror when opening a document in the Awaiting Review queue.
 
A general fault of the MSG_OPENDS response. (Internally)
There has been a sharing violation. Twain source may be in use.  (Code: DS50171)
 
This seems very odd to me as receiving a document should not involve the Twain 
driver, should it?
 
We have successfully scanned and sent documents via Odyssey and were sure to 
close Ariel before doing so.  We are, however,  keeping Ariel open when 
receiving Odyssey documents.
 
We are able to process the received document, but must deal with the error each 
time.  Does anyone how to correct this error or how to get rid of it?
 
 
Jackie Burns
Distance Education Librarian
Missouri Western State University Library
4525 Downs Drive
St. Joseph, MO 64507
816-271-5803
jbu...@missouriwestern.edu
 
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