Hi :)
My employer is looking to move a call centre to a new office, and has been increasingly frustrated with their legacy PBX (call-logging licensing and hardware upgrade costs). So I've stepped forth as the Open Source Pedant and suggested Asterisk so we can do all our own CallerID / call logging / analyses, and make use of IP Phones / teleworking, etc.
The problem begins in that I only have a very loose grasp of the telco world. Has anyone used ISDN30e in the UK with the Digium E1 cards? What options are there to stick on a couple of ISDN2's on top of that should we require some 'backup lines'.
Do BT terminate the ISDN30e in a format that I can literally just plug into the Digium cards, or will I need some kind of adapter (whether electronics or even just a simple socket/plug changer)?
I'm trying to gather some tangibility for the project - I see the first mailing list post in November 1999... when did the project start, and when was it first usable as a simple PBX?
Finally, are my options for handsets limited to IP phones via Ethernet, or analogue phones via a channel bank (and then to another Digium E1/T1 card), or is there the possibilty to re-use proprietary handsets from a previous PBX?
Cheers, Gavin.
AFAIK ISDN30 is the right thing.. BT will provide an RJ45 port for you to connect the Digium card to.. As for the ISDN2's I don't know if its a good idea, especially since the 2 and 4 port BRI cards are very expensive..
Can't help you on the handset question..
Later..
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