I have a realtime queue and the state of the queue member change as below. Not-in-use (no call)-> Unknown (ringing)-> Not-in-use (answered). The state shown in "show queues" does not really reflect the state of the phone. I have searched the net and also the UPGRADE.TXT by the warning message below. I follow the setting in UPGRADE.TXT to set the call-limit for each user from value 1 - 10 but the state keeps changing as below.
Anyone can tell me what kind of setting is necessary to reflect the state of the phone in queue? --no call-- 2200 has 0 calls (max unlimited) in 'rrmemory' strategy (3s holdtime), W:0, C:0, A:0, SL:0.0% within 120s Members: *CLI> Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls yet No Callers --a call in queue-- 2200 has 1 calls (max unlimited) in 'rrmemory' strategy (3s holdtime), W:0, C:1, A:0, SL:100.0% within 120s Members: Local/[EMAIL PROTECTED] (dynamic) (Unknown) has taken 1 calls (last was 7 secs ago) Callers: 1. SIP/2002-02c68200 (wait: 0:04, prio: 0) --call is answered-- [Jul 7 18:09:57] WARNING[30371]: app_queue.c:3023 try_calling: The device state of this queue member, Local/[EMAIL PROTECTED], is still 'Not in Use' when it probably should not be! Please check UPGRADE.txt for correct configuration settings. == Begin MixMonitor Recording SIP/2002-02c68200 ivrdevserver*CLI> queue show 2200 has 0 calls (max unlimited) in 'rrmemory' strategy (10s holdtime), W:0, C:1, A:0, SL:100.0% within 120s Members: *CLI> Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken 1 calls (last was 87 secs ago) No Callers _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users