Hey List,
Anyone know the correct way to override an announcement on a queue by queue
basis?
My goal is to have one of my queues say "press one to blah.." and no
position announcements I have the jump from queue context working (the
press 1) I just need the correct message played to the user instructing to
press 1.
I have periodic-announce=filename in my queues.conf file under the correct
queue, but queue-periodic-announce is played to the caller, not my custom
file. Here's the queue listed in queues.conf:
[EXAMPLE-QUEUE]
maxlen=20
reportholdtime=no
periodic-annouce = SD-PLS-HOLD
periodic-announce-frequency=10
announce-holdtime=no
strategy=ringall
joinempty=yes
retry=5
timeout=30
music=CUSTOM
autofill=yes
context=queue-jump
member => SIP/7909416...@192.168.13.32
When the call comes into this queue after 10 seconds the following occurs:
-- Stopped music on hold on SIP/100-FOO-b781a4c0
-- Playing periodic announcement
-- <SIP/100-FOO-b781a4c0> Playing 'queue-periodic-announce' (language
'en')
What can I do to make this play the SD-PLS-HOLD wav I defined above?
Thanks!
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