Hi All, Is there a way that I can include call dialing functionality in a webinterface. I have EyeBeam configured with a SIP user say 8440. Will I be able to design an inteface which agent can choose a number and the Dial without punching in the number in Eyebeam. I tried using the .call file. ie The agent can choose which number to dial from a web interface. Then, a .call file is created with the following informations.
Channel: Zap/g2/9444204943 Context: inbound_support Extension: 8440 Priority: 0 Now, in the extensions.conf file, I mentioned the following under inbound_support context. [inbound_support] exten =>8440,1,Dial(SIP/8440,55,tTo) exten =>8440,2,Answer exten =>8440,3,Hangup But, here the call gets connected only when the receiver end receives the call. When the receiver end picks up the phone, SIP/8440 rings. Is there any other way to implement this. I am not ready to use Vicidial (AstGUIClient) because the interface to be designed is too custom and the agent should have the list of numbers in front of them while they dial which cannot be done using Vicicial. Regards, Kurian Mathew Thayil.
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