On Tue, Mar 10, 2009 at 6:40 AM, Kurian Thayil <kurianmtha...@gmail.com>wrote:
> Hi All, > > Is there a way that I can include call dialing functionality in a > webinterface. I have EyeBeam configured with a SIP user say > 8440. Will I be able to design an inteface which agent can choose a number > and the Dial without punching in the number in > Eyebeam. > I tried using the .call file. ie The agent can choose which number to dial > from a web interface. Then, a .call file is > created with the following informations. > > Channel: Zap/g2/9444204943 > Context: inbound_support > Extension: 8440 > Priority: 0 > > Now, in the extensions.conf file, I mentioned the following under > inbound_support context. > > [inbound_support] > exten =>8440,1,Dial(SIP/8440,55,tTo) > exten =>8440,2,Answer > exten =>8440,3,Hangup > > But, here the call gets connected only when the receiver end receives the > call. When the receiver end picks up the phone, > SIP/8440 rings. > > Is there any other way to implement this. I am not ready to use Vicidial > (AstGUIClient) because the interface to be designed > is too custom and the agent should have the list of numbers in front of > them while they dial which cannot be done using > Vicicial. > > Regards, > > Kurian Mathew Thayil. > The following will ring the internal support personnel (8440) first, after answered, it will then dial the customer (14109850123) (Are you in Maryland?) Turn on auto-answer and it should be seamless. Stolen from Wiki: To create a call to 14109850123 on a SIP phones called bt101, here's the file you'd create in /var/spool/asterisk/outgoing (whatever name is good, of course must be accessible and deletable by asterisk GNU/Linux user): Channel: SIP/8440 MaxRetries: 1 RetryTime: 60 WaitTime: 30 # # Assuming that your outgoing call logic is kept in the # context called [outgoing] # Context: outgoing # Extension: 14109850123 # Priority: 1 -- Thanks, Steve Totaro +18887771888 (Toll Free) +12409381212 (Cell)
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