The queue option ringinuse = no
might be what you are looking for. PaulH Kev Szaszvari wrote: > Hi All > > I am using asterisk 1.4.21.1 > > Im not sure if this is a issue but it has become one for me :) > > When agents are logged in to a queue (AgentCallBackLogin) and they receive a > direct line call or a transfer they still receive queue calls. > > EG > > Someone in our company transfers a call to a agent - When on the transferred > call the queue is still trying to ring the agents phone. > > I tried setting "call-limit = 1" but then the agents lost the ability to > announce transfer. > > Has anyone solved this before? > > Kev > > This Communication is intended only for the use of the individual or entity > to which it is addressed and may contain information that is privileged, > confidential or copyright. You are hereby notified that any dissemination, > distribution or copying of this communication is > strictly prohibited without the authority of the sender. If you have received > this e-mail message in error or are not the intended recipient, please delete > and destroy all copies and notify us immediately by return mail. Any views > expressed in this communication are those > of the individual sender, except where the sender specifically states > otherwise. If you no longer want to receive notifications, simply reply to > this e-mail. > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
