On Wed, Feb 17, 2010 at 8:50 AM, Dave Poirier <dpoir...@mesd.k12.or.us> wrote: > Hello, > We recently upgraded our Asterisk box from 1.4 to 1.6.1. In both versions of > voicemail you can press 3 for advanced options, 5 to leave a message and > enter an extension to leave a voicemail. This feature worked fine under 1.4. > Now under 1.6.1 all the prompts are the same but when you enter the > extension it reads back the extension (or says the recorded name if present) > then goes straight back to the main menu with the following error on the > console > "app_voicemail.c:5019 leave_voicemail: No entry in voicemail config file for > '1562'" > > I should note here that we use users.conf file. We don't have individual > entries in voicemail.conf. > Does anyone have a fix for this or suggestions to try?
I don't use users.conf, but here are some questions / things to try: What exact version of 1.6.1 are you using? Are you using the 'default' voicemail context? If not, do you have 'searchcontexts' enabled in voicemail.conf? Does it work if you add a dummy mailbox to voicemail.conf in the 'default' context? Can you use the directory to forward a message to another user using the directory? -Jonathan -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
