This is what I have in my configs. My debug shows that it is using realtime 
for voicemail when using the ‘directory’ application, but it's not working and 
can't find any extensions. However, checking voicemail does work with this 
configuration. My voicemail context is called ‘default-Acme’.

 

extconfig.conf:

; Use MySQL, the 'userportal' database, and the 'voicemail' table.

[settings]

voicemail => mysql,userportal,voicemail

 

 

voicemail.conf:

[general]

searchcontexts=yes

 

 

res_config_mysql.conf:

[userportal]

dbhost = 127.0.0.1

dbname = userportal

dbuser = XXXXX

dbpass = YYYYY

dbport = 3306

dbsock = /var/lib/mysql/mysql.sock

 

 

Debug: 

[Jul 31 11:00:49] VERBOSE[20256] config.c:   == Parsing 
'/etc/asterisk/voicemail.conf': [Jul 31 11:00:49] DEBUG[20256] config.c: 
Parsing /etc/asterisk/voicemail.conf

[Jul 31 11:00:49] VERBOSE[20256] config.c:   == Found

[Jul 31 11:00:49] DEBUG[20256] res_config_mysql.c: MySQL RealTime: Connection 
okay.

[Jul 31 11:00:49] DEBUG[20256] res_config_mysql.c: MySQL RealTime: Retrieve 
SQL: SELECT * FROM voicemail WHERE mailbox LIKE '%' AND context = 
'default-Acme' ORDER BY mailbox

 

 

Thanks;

John

 

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Scott Griepentrog
Sent: Wednesday, July 30, 2014 4:00 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Directory app not working with realtime

 

I just took a peak at that version of app_voicemail and the code definitely 
reads from realtime.  I would suggest:

 

1) Posting your (password sanitized) configs to see if someone can spot a 
problem

 

2) Running with debug and verbose messages enabled and checking the log for 
helpful diagnostics describing why it isn't working.

 

 

On Wed, Jul 30, 2014 at 10:32 AM, Tech Support <aster...@voipbusiness.us> wrote:

Scott;

    I’m using Asterisk’s built-in application “Directory”, not the php script. 

Thanks;

John

 

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Scott Griepentrog
Sent: Wednesday, July 30, 2014 10:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Directory app not working with realtime

 

For clarification: I was speaking of the "directory.php" which didn't support 
realtime last I looked at the code.

 

The app_directory built in to Asterisk should support realtime.

 

Can you determine which one you're using?

 

 

On Wed, Jul 30, 2014 at 9:46 AM, Scott Griepentrog <sgriepent...@digium.com> 
wrote:

The last time I looked at the directory application, it was hard coded to read 
the voicemail.conf file directly.  Unless there is a newer version that can be 
configured to read the database, it would have to be modified.

 

 

On Wed, Jul 30, 2014 at 8:55 AM, Tech Support <aster...@voipbusiness.us> wrote:

All;

    I’m currently running Asterisk 1.8.15-cert7 and am using realtime to store 
my voicemail configuration. The voicemail application works fine, but the 
problem I have is that the ‘Directory’ app cannot find any entries because 
there are no entries in the voicemail.conf file. When I add a context and an 
extension entry in voicemail.conf, it works the way it should. Is there 
something that I’m missing here? Any insight at all would be greatly 
appreciated.

Thanks;

John

 

Tech Support

Tech Support

VoIP Business Solutions

240-215-3479 (Work/Fax)

supp...@voipbusiness.us <mailto:f...@voipbusiness.us> 

 

 

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Scott Griepentrog
Digium, Inc · Software Developer
445 Jan Davis Drive NW · Huntsville, AL 35806 · US
direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
Check us out at: http://digium.com · http://asterisk.org





 

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Scott Griepentrog
Digium, Inc · Software Developer
445 Jan Davis Drive NW · Huntsville, AL 35806 · US
direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
Check us out at: http://digium.com · http://asterisk.org


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To UNSUBSCRIBE or update options visit:
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Scott Griepentrog
Digium, Inc · Software Developer
445 Jan Davis Drive NW · Huntsville, AL 35806 · US
direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
Check us out at: http://digium.com · http://asterisk.org

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