Use Local Channels and hints to combine SIP/MOM and SIP/MOMMobile into a single extension you add to the queue.
extensions.conf: [queue-phones] exten => MOM,1,Dial(SIP/MOM&SIP/MOMMOBILE,60,tkw) exten => MOM,hint,SIP/MOM&SIP/MOMMOBILE exten => DAD,1,Dial(SIP/DAD&SIP/DADMOBILE,60,tkw) exten => DAD,hint,SIP/DAD&SIP/DADMOBILE queues.conf: [myqueuequeue] member => LOCAL/MOM@queue-phones,0,MOM,hint:MOM@queue-phones member => LOCAL/DAD@queue-phones,0,Dad,hint:DAD@queue-phones On Wed, Jun 15, 2016 at 1:27 AM, Sebastian Nielsen <sebast...@sebbe.eu> wrote: > I have a Asterisk set up. In this, I want to use queues. > > > > Now I want to group ”agents” into groups, such as so if one phone in a > group is busy, the whole group is considered busy. > > > > Eg: > > Group1: > > SIP/Dad > > SIP/DadsMobile > > > > Group2: > > SIP/Mom > > SIP/MomsMobile > > > > > > If there is three persons in queue, then, then, first, all 4 phones should > ring. Now lets say Mom takes the call via the Mobile. > > Now, for the next call in queue, only Dad and DadsMobile should ring. He > picks up the call via the home phone. > > > > Now, even if SIP/Mom and SIP/DadsMobile is vacant, both groups should be > considered busy, and the third person in queue, has to wait in queue until > either SIP/MomsMobile or SIP/Dad is complete with the call. > > > > How can this be implemented? Can it be implemented with the standard Queue > application through advanced dialplan programming or does it need something > completely custom? > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. ---Heinlein
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users