On Fri, Nov 18, 2022 at 9:53 AM Nick Olsen <n...@141networks.com> wrote:
> Hello, > > I've got a handful of servers running asterisk 16 currently with voicemail > stored in a database via ODBC. > > Some users register to multiple servers and I'm having an issue with MWI. > > Specifically Polycom phones seem to not be able to use two different MWI > sources. So in my immediate instance, a voicemail is left on the primary > server. The primary server generates the requisite notify and properly sets > the phone's MWI light and makes an audible MWI sound. > > The phone then re-registers to the secondary instance at some point. Even > though these machines share a common voicemail database, asterisk isn't > aware that a voicemail now exists in the database and thus tells the phone > there are no messages. Clearing the phones MWI indications. The phone then > registers to the primary again rinse/repeat. > > Is there a way to force asterisk to somehow get an update when a voicemail > is dropped in the database? If I manually delete a voicemail from the > database via SQL commands asterisk does seem to pick it up shortly > thereafter. But it doesn't seem to learn that new voicemails are available. > Any help would be greatly appreciated. Thank you! > There is polling functionality[1] which may work. It's not instant, it will update based on the frequency. [1] https://github.com/asterisk/asterisk/blob/18/configs/samples/voicemail.conf.sample#L190 -- Joshua C. Colp Asterisk Project Lead Sangoma Technologies Check us out at www.sangoma.com and www.asterisk.org
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