On 26/06/14 8:35 PM, "WARD, BOB" <wendo...@westnet.com.au> wrote: Our reply hereunder:
HI BOB. I plan on writing a piece about factory warranties, but I need to use your story below to support the arguments. I would also like to declare that Bob Ward from Queensland has had several unfortunate experiences. I will then submit the whole story to Schempp-Hirth (Tilo Holighaus) for comment which I know they will ignore. I have to be reasonably careful dealing with the major manufacturers as they could cut me off at the feet if I am not openly frank and precise in what we publish. We will always need them for new newsworthy articles. Give me your thoughts JOHN > Their motors may still be current technology but sadly, factory support for > maintaining them is not. A DG 400 with a broken crankshaft was recently > rescued from being a conventional launch glider only, by fortuitous sourcing > of a second hand crankshaft by a well connected professional workshop. > My own, Ventus 2CM suffered a burnt piston when engine was 10 years old with > fifty hours engine time. Neither Schempp Hirth or Solo could provide the > required spare parts. "this engine no longer supported" I eventually flew > the glider as a self launcher two years later, after locating a small > workshop with the capability of making pistons from poured metal. > Now my glider is U/S engine again with an U/S water pump. Surprise, > surprise, neither Schempp Hirth or solo can supply the simple seal or > impeller needed to fix it. > It looks likely that I may be able to get the engine airborne again by > fitting an electric water pump, as is currently used on the Arcus.All at > great cost of course and with no apology or explanation from Schempp Hirth > as to why their support of the engine on the Ventus 2CM ceased inside ten > years from manufacture. > > Regards > Bob Ward _______________________________________________ Aus-soaring mailing list Aus-soaring@lists.internode.on.net To check or change subscription details, visit: http://lists.internode.on.net/mailman/listinfo/aus-soaring
