Hi Matthew,

I think you may need to give some more info (like a snippet of your input
files, what the job status window actually says, does it work for other array
types, etc).  The Tomcat logs may shed some light (perhaps a memory error).  I
have noticed "funny things" going on when I have more than one BASE
application (or tomcat instance) running.

cheers,
Bob.


Matthew Radey writes:
 > Greetings,
 > 
 > I'm trying to import an Agilent reporter. I successfully configured the 
 > plugin, and BASE appears to recognize the format of the reporter when I 
 > use the import 'wizard'. When I submit the import job, however, it just 
 > hangs and never completes. I have tried doing this with and without a 
 > job agent; it does not work either way. How do I troubleshoot this problem?
 > 
 > 
 > Thanks,
 > 
 > Matthew
 > 
 > 
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-- 
Bob MacCallum | VectorBase Developer | Kafatos/Christophides Groups |
Division of Cell and Molecular Biology | Imperial College London |
Phone +442075941945 | Email [EMAIL PROTECTED]

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